Jobs and Careers at SMEG

JOB DESCRIPTION

JOB TITLE: Logistics Coordinator

LOCATION: Hybrid with flexible hours – Office located at 590 Belleville Turnpike Bldg. 1 – Kearny, NJ Two days a week remote - Three days a week on site

EMPLOYMENT CLASSIFICATION: FT/Non-Exempt

SUPERVISOR: Logistics Manager

JOB PURPOSE: The Logistics Coordinator processes orders and oversees the cycle of order fulfillment.

ESSENTIAL JOB FUNCTIONS:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential. Receive and process orders from a multitude of customers, including but not limited to

major retailer chains, buying groups and wholesalers. Customers may at times require EDI.

1.     Logistics coordinator will need to have experience with EDI, including set up, orders and invoices processing. Makes sure orders are shipped on time.

2.     Communicates with customers about order status and payment. Creates invoices both in the accounting system and customers’ portals. Request payments when down-payment and payment in full are required before releasing products.

3.     Instructs warehouse to ship orders and to apply labels correctly. Orders labels when necessary.

4.     Obtains estimates for shipping costs and confirms bills match the initial estimate from the freight forwarder.

5.     Works alongside with supply chain coordinator by confirming future needs based on open sales orders.

6.     Works alongside with bookkeepers to verify charge backs, penalties and short payments. Support to dispute charges back is required.

7.     Other tasks required based on specific needs.

EDUCATION AND EXPERIENCE:

•      4 years college degree (Bachelor’s Degree).

•      3-5 years of experience in the same or similar role, in same or similar industry preferred.

KNOWLEDGE, SKILLS AND ABILITIES:

•      Ability to work independently or as part of a team to accomplish work tasks.

•      Highly organized and process driven.

•      Detail oriented.

•      Ability to communicate effectively with all levels of the company.

•      Proficiency in Excel and SAP a must.

OTHER REQUIREMENTS:

■             Languages English written and spoken

■             Office or other equipment: Computer, Fax, Phone, Copy Machine

■             License None

SUPERVISORY RESPONSIBILITY:

None.

ENVIRONMENT AND PHYSICAL DEMANDS:

This position will require frequent sitting, remaining in a stationary position 99% of the time, talking, hearing, typing, looking at a computer screen 80% of the time, ability to identify and distinguish colors, ability to focus and have depth perception; ability to use hands/fingers to handle or feel; occasional standing, walking, reaching, stooping, kneeling, couching, carrying, pushing and lifting up to 20 lbs. the work environment is quiet with occasional spikes in noise level due to activity in the office.

REQUIRED TRAVEL:

0%

This job description reflects management’s assignment of essential functions; it does not proscribe or restrict other tasks that may be assigned by management. Your signature below simply indicates your acknowledgement of receipt and understanding of this document.

BUSINESS HOURS:

Business hours: Monday – Friday – Hours start at 9am.

Work hours required: 8 hours per day, 40 hours per week.

Lunch break: 30 minutes mandatory – employee can choose to take 1 hour lunch break as long as he/she works 8 hours a day.

Attendance clock in place: employee is required to punch in and out, including while working remotely.

Job Title: Area Sales Representative (MDA)

Location: Field sales position within the Northeast market, preference given to New York Metro and mid-NJ area

Employment/Classification: Full-time Regular Employee/Exempt

Start Date: April 1, 2025

Supervisor: Regional Sales Manager, Northeast

Job Overview

Manage and grow SMEG’s sales and distribution network in the Northeastern US for the major appliance division and is primarily flowing through NECO Buying Groups. Specific territory includes Northeast from southern NJ to MA. This is a field sales position requiring a skillful individual to manage and carefully, yet steadily, grow SMEG’s major appliance division throughout the assigned territory reporting in directly to the regional manager.  A ‘hands on’ approach is required to execute primary functions and requires time in the field meeting with our retail partners.

Responsibilities for Area Sales Representative:

·       Account Management.  Includes all facets of account / relationship management for retail accounts. Execute activities that attract and engage specifiers, retailers and retail sales associates. Support retail display development and other point of sale initiatives

·       Business Development. Deepen existing opportunities and increase new points of distribution / sales in the hospitality arena, multi-unit projects, builder / developer, custom home builder and, especially through the independent appliance retail channel

·       Product and Brand Training.  To evolve as the brand product expert working to inform, inspire and engage prospective / existing clients, trade specifiers and dealer sales associates

·       Trade Channel Engagement.  Serve as the lead trade channel liaison introducing and reinforcing brand values with significant kitchen designers, commercial and residential architects / developers / builder and interior designers to increase sales conversion opportunities.

·       Cross-Functional Collaboration. Partner with sales, product, and logistics teams to ensure proper handling of retail partners orders and product positioning on sales floors.  

·       Additional administrative tasks and special projects as needed.

Minimum Qualifications for Area Sales Representative

·       4+ years of experience within the major appliance sales within the NECO region.

·       An associate’s degree is a must, preference given to bachelor’s degree in business, or a related field.

·       Proven skills in customer development, field operations, builder/project sales and product training.

·       Must be proficient with Microsoft suite (especially PowerPoint and Excel but utilizing pivot tables and macros).

Minimum Qualifications for Area Sales Representative (continued)

·       Must have a valid driver’s license

·       Must be authorized to work legally in the US.  

·       Must speak English, preference for bi-lingual speakers (Spanish a plus)

Preferred Qualifications for Area Sales Representative

·       High degree of organization, efficient and effective time management and exceptional communication skills.

·       Ability to work independently and ‘hands-on’ in the market.

·       Proven track record of influencing and understanding of the purchase decision within the various retailer sales organizations.

·       Technical aptitude and product knowledge is preferred but not required.

·       Ability to collaborate with cross-functional teams.

·       Inquisitive mindset and ability to ‘read the room’ to help connect with assigned retailers and their subsequent sales organization.

·       Relationship-building skills with a customer-centric mindset.

·       A positive attitude and authentic personality are a must.

Required Travel: In excess of 50% travel required

Supervisory Responsibilities: None